We believe that it is better to treat the cause of your IT problems and not just the symptoms. This means that we pro-actively monitor our customer’s computer systems for signs of trouble.
Catching small IT issues means that businesses have the time for forward planning which enables business impact to be minimised. Let us give you an example; if we warn you when a hard drive on your server reaches 90% capacity, you have time to plan an upgrade at a convenient time. Without a monitoring system in place, you might not realise the problem until you had run out of space entirely.
We can also provide automatic monitoring of your website which will alert you to any problems in real time. There’s nothing worse than being called by a customer who tells you that your website is down when you weren’t aware that there was a problem. With our system, when that customer does call – you’ll already be one step ahead.